Frequently Asked Questions (FAQ)

Mosaic at Mueller is located in Austin, TX. We are located at 4600 Mueller Blvd, Austin, TX, 78723.

Explore what's around our neighborhood.

Yes! We offer both agent-guided and virtual tours. Please click here to schedule a tour of our Austin apartments.

To tour our community, we require any prospects over the age of 18 to provide a valid government-issued photo ID.

No, you do not have to make an appointment to tour our community, but it is strongly recommended so that we can ensure that you have dedicated time to learn about our apartment community.

If you would like to schedule a tour please click here. 

Our luxury apartments in Austin, TX provide an elevated living experience with top-notch features and amenities designed for maximum comfort and enjoyment.

Several elements contribute to a luxury apartment, including its prime location, sophisticated design, high-end upgrades, and exceptional services. Mosaic at Mueller embodies all these qualities, offering unparalleled luxury.

Discover how the premium amenities at Mosaic at Mueller can make every day effortless and delightful.

Modern interior finishes

Superior customer service with a dynamic office and maintenance team.

Exceptional outdoor spaces

Resort-Style Amenities

To apply for an apartment at Mosaic, select one of our 1, 2, or 3-bedroom apartments and click APPLY NOW to start your application online.

You can also click this here to direct you to the page to select an apartment and apply. 

All applicants over the age of 18 must be able to pass a credit, criminal, and rental history background screening and must income qualify by making 3 times the monthly rent based off their gross income. Please see our rental criteria and qualifications for more details.

Guarantors are accepted on a case-by-case basis. Guarantors must also complete an application, undergo screening, and meet income requirements. Please see our rental criteria and qualifications for more information. 

No, we do not offer furnished apartments. 

Yes, we offer lease terms between 3-12 months.

Yes.

Yes, we love your furry friends! We allow up to two pets per apartment home.

Breed restrictions apply. Not approved but not limited to, Pit Bull Terriers, Staffordshire Terriers, Rottweilers, German Shepherd, Presa Canarios, Chow Chow, Doberman Pinschers, Akitas, Wolf hybrids, Mastiffs, Cane Corsos, Great Danes, Alaskan Malamutes, Siberian Huskies. Including any mix of the breeds listed above.

Please contact the leasing office for pet fee and pet rent amounts required for each pet. 

For a list of local veterinarians, grooming and boarding services, pet-friendly restaurants, and nearby dog parks, please visit our pet page.

You can pay your rent online via our online Resident Portal.

The online portal will allow you to pay via debit or credit card with a convenience fee, or pay by ACH payment. ACH payments do not have a fee.

Rent is always due on the 1st of the month. This includes holidays and weekends. 

Rent is due on the 1st of the month and late fees begin on the 4th of the month. 

Yes, this is a mandatory requirement.

We offer internet through Whitesky. We do not offer cable. Please contact the office for more information.

Yes, we offer on-site recycling.

If you find yourself locked out during business hours stop by our office or give us a call. If you are locked out after hours, you will need to contact a locksmith.

Mosaic at Mueller is partnered with Parcel Pending helping residents gain easy 24-hour access to their packages. Packages are not held at the front desk and are not accepted by the office.

No, utilities are not included. Each month, you'll receive an allocated water and sewer bill, which can be conveniently paid through your online resident portal. This payment is due on the 1st of the month along with your rent. Residents are responsible for setting up electricity in the leaseholder's name. 

Residents are responsible for setting up electricity in the leaseholder’s name. 

Non-emergency service requests can be easily entered into your online Resident Portal! 

In the case that you have an emergency maintenance request, you can reach our team at any time to place an emergency service request by calling our office. If you call outside of office hours, please follow the prompt and our on-call emergency service associate will address requests that qualify as an emergency. 

For emergencies that require immediate attention, such as fires, medical situations, or any life-threatening situations, please call 911 directly.

We encourage our residents to make their apartment their home. You are allowed to paint, hang pictures, and even mount your TV on the wall. We kindly request that you stop by the office to inquire about community specifics regarding decorating policies.

Parking is first come, first served in our multi-level parking garage. Reserved spaces are available for an additional monthly fee. All residents and visitors must register their vehicle through VRR. Visitor parking is only available on the 5th & 6th floors. Please contact the office for more information.

All residents are responsible for the actions of their guests and guests must follow the applicable lease and community policies.

Visitors must park on the 5th & 6th Floor Only and must register their vehicles online at https://vrrparking.com/. There is a QR code posted in the garage that takes you to the VRR website for convenient registration as well.

Yes, we think friends and family make the best neighbors! 

Please contact the leasing office for more details.

Mosaic at Mueller is located in the Austin ISD and is zoned to Maplewood Elementary, Kealing Middle School, and McCallum High School.

For more information, please visit: www.austinisd.org 

Uber Eats - Offers a wide range of restaurants, convenience, and delivery options.

Door Dash - Provides delivery from local restaurants, convenience stores, and grocery stores.

Postmates - Delivers food and groceries from various local businesses.

Grubhub - Specializes in delivery from local restaurants and stores in the area.

Instacart - Focuses on grocery delivery from major nearby supermarkets.